Hi Valued Customers!


Group Booking International Request is a reservation request as a group booking made with a specific agreement between passengers/agencies outside Indonesia with Lion Air Group.


Interline group booking is a group booking that involves other airline flights in Lion Group.


Group Booking International can be requested by email as detail below:

  1. Group booking submission from AU (Australia) and NZ (New Zealand) market handle by Airline rep Services at email: batikairgroups@airlinerepservices.com
  2. Group booking submission from IN (India) market handle by Batik Air Services (BAS) at email: group.india@batikair.com
  3. Group booking submission other than above countries and outside ID (Indonesia) market handled by group.intl@lionairgroup.com 

International Group Booking Terms & Conditions:

  1. Reservation requested by email
  2. Minimum 10 (ten) passengers
  3. Reroute not allowed
  4. Deposit not applicable on Group Booking International Request
  5. Payment limit based on the applicable time limit
  6. Payment accepted as a transfer
  7. Payment can be in USD (except for group booking requested on SIN).
  8. Ticket issuance using local currency
  9. Free Baggage Allowance following applicable provisions
  10. Group booking with minimum subclass N (November) and 40 (forty) passengers will get 1 
  11. FOC (Free of Charge) ticket calculation is as below:
    1. FOC gave on FQ (Basic Fare) based on RBD in the reservation.
    2. Applicable taxes need to be paid.


Exchange and Refund provisions:


LOW & PEAK SEASON

Changes or Refund

Penalty

More than 7 days before DOT

50% from Basic Fare

7 - 3 days before DOT

80% from Basic Fare

Less than 3 days before DOT

Fix Date, Fix Flight, Non-Refund

Group Booking with FOC

Fix Date, Fix Flight, Non-Refund

 







Note: Calculation periods 'days' using date, not 1x24 hours.



Purchase of Lion Air Group Tickets can be through:

  • Lion Air Website www.lionair.co.id
  • Lion Air Group Contact Center 24 Hours WhatsApp 0811-1938-0-888 (Chat only)
  • Lion Air Group Head Office 24 Hours Jl. Gajah Mada No.7



#SmartTraveling #SafeFlight