Hi Valued Customers!
Group Booking International Request is a reservation request as a group booking made with a specific agreement between passengers/agencies outside Indonesia with Lion Air Group.
Interline group booking is a group booking that involves other airline flights in Lion Group.
Group Booking International can be requested by email as detail below:
- Group booking submission from AU (Australia) and NZ (New Zealand) market handle by Airline rep Services at email: batikairgroups@airlinerepservices.com
- Group booking submission from IN (India) market handle by Batik Air Services (BAS) at email: group.india@batikair.com
- Group booking submission other than above countries and outside ID (Indonesia) market handled by group.intl@lionairgroup.com
International Group Booking Terms & Conditions:
- Reservation requested by email
- Minimum 10 (ten) passengers
- Reroute not allowed
- Deposit not applicable on Group Booking International Request
- Payment limit based on the applicable time limit
- Payment accepted as a transfer
- Payment can be in USD (except for group booking requested on SIN).
- Ticket issuance using local currency
- Free Baggage Allowance following applicable provisions
- Group booking with minimum subclass N (November) and 40 (forty) passengers will get 1
- FOC (Free of Charge) ticket calculation is as below:
- FOC gave on FQ (Basic Fare) based on RBD in the reservation.
- Applicable taxes need to be paid.
Exchange and Refund provisions:
LOW & PEAK SEASON | |
Changes or Refund | Penalty |
More than 7 days before DOT | 50% from Basic Fare |
7 - 3 days before DOT | 80% from Basic Fare |
Less than 3 days before DOT | Fix Date, Fix Flight, Non-Refund |
Group Booking with FOC | Fix Date, Fix Flight, Non-Refund |
Note: Calculation periods 'days' using date, not 1x24 hours.
Purchase of Lion Air Group Tickets can be through:
- Lion Air Website www.lionair.co.id
- Lion Air Group Contact Center 24 Hours WhatsApp 0811-1938-0-888 (Chat only)
- Lion Air Group Head Office 24 Hours Jl. Gajah Mada No.7
#SmartTraveling #SafeFlight