Hi Valued Customer!


  • We apologize that starting October 4, 2023 the Pre-booked Meals service is under further evaluation until further notice, and currently the service is not available.
  • For Loyal Lion Air customers who have made purchases for flights dated 07 October 2023 onwards can apply for a refund for previously ordered Pre-booked meals. .
  • Refund requests are emailed to: customercare@lionairgroup.com with the subject ''REFUND PBM''


Thank you for your trust in using Lion Air Group flight services.


Purchase of Lion Air Group Tickets can be through:

  • Lion Air Website www.lionair.co.id
  • Lion Air Group Contact Center 24 Hours WhatsApp 0811-1938-0-888 (Chat only)
  • Lion Air Group Head Office 24 Hours Jl. Gajah Mada No.7



#SmartTraveling #SafeFlight