Hi Valued Customers!
**Information Update**
Starting November 15, 2023, check-in via the web or apps can only be done via the BookCabin application. Please download the BookCabin application and get various attractive promos.
https://play.google.com/store/apps/details?id=com.kabinkitatop.bookcabin
iOS.
https://apps.apple.com/au/app/bookcabin/id1538116351
Apart from the BookCabin application, online check-in can also be done via the official BookCabin website at the following link: https://www.bookcabin.com/check-in
To improve service to valued customers of Lion Air Group. Airlines provide the convenience of "check-in without queuing and save time."
Terms and conditions Check-in Online via Mobile Apps Lion Air and Batik Air as follows:
- Download The Lion Air, Batik Air, or Super Air Jet App (available on Google Play Store and App Store).
- Online Check-in is open from 12 hours to 45 minutes before departure.
- Valued customers are required to arrive at the departure lounge 40 minutes before the flight.
Note:
If you do not have checked baggage, you can go directly to the waiting room and show your e-boarding pass. However, if you are bringing checked baggage, you must report to the officer at the Check-in Counter and reprint the Boarding Pass.
Valued Customers with special requirements cannot use Web Check-in services as follows:
- Reservations with infants and unaccompanied children (Unaccompanied minors)
- Seniors or customers who require a wheelchair
- Customers with sensory impairments, traveling with a caregiver, or medical conditions requiring Lion Air Group notice before travel
- Customers with Security Items
- Customers with International flight
Purchase of Lion Air Group Tickets can be through:
- Lion Air Website www.lionair.co.id
- Lion Air Group Contact Center 24 Hours WhatsApp 0811-1938-0-888 (Chat only)
- Lion Air Group Head Office 24 Hours Jl. Gajah Mada No.7
#SmartTraveling#SafeFlight