Hi Valued Customer!


**Information Update**

Starting November 15, 2023, check-in via the web or apps can only be done via the BookCabin application. Please download the BookCabin application and get various attractive promos.


PlayStore.

https://play.google.com/store/apps/details?id=com.kabinkitatop.bookcabin

iOS.

https://apps.apple.com/au/app/bookcabin/id1538116351

 

Apart from the BookCabin application, online check-in can also be done via the official BookCabin website at the following link: https://www.bookcabin.com/check-in


 

Web check-in service is a facility the airline provides to help valued customers travel using Lion Air Group Airlines without having to queue at the airport.


Terms and conditions before doing Web Check-in are as follows:

  • Web Check-in can be done for domestic and international route departures.
  • The name on the ticket must match the identity (KTP/Passport).
  • Web Check-in opens 12 hours before departure and closes 45 minutes before departure.
  • For domestic web check-in, passengers do not need to take a boarding pass at the check-in counter and can go directly to the boarding gate
  • Specifically for international web check-in, passengers will not be given a boarding pass when performing web check-in and are required to take a boarding pass at the check-in counter


Valued Customers with special requirements cannot use Web Check-in services as follows:

  • Reservations with infants and unaccompanied children (Unaccompanied minors)
  • Seniors or customers who require a wheelchair
  • Customers with sensory impairments, traveling with a caregiver, or medical conditions requiring Lion Air Group notice before travel
  • Customers with Security Items


Things that must be considered when doing Web Check-in and receiving an E-boarding pass or Electronic Boarding pass are as follows:

  • The e-boarding pass is only valid for domestic routes in Indonesia.
  • E-boarding Pass contains customers' names, routes, flight numbers, flight dates, boarding times, seat numbers, terminals, gate numbers, and other important information.
  • Valued Customers who already have an E-boarding Pass and do not carry checked baggage (check-in baggage) can go directly to the boarding gate without printing the boarding pass.
  • Valued Customers who have checked baggage only need to report their baggage/drop bags to the check-in counter staff without having to print their boarding pass physically
  • E-boarding Pass can be shown through a device to AVSEC (aviation security) officers and boarding gate officers as an entry pass.
  • Valued Customers can confirm the waiting room number upon arrival at the airport at the check-in counter or boarding gate staff.


*Lion Air Web Check-in Link: https://checkin.lionair.co.id/dx/JTCI/#/check-in/start?locale=en-US
*Batik Air Web Check-in Link: https://checkin.batikair.com/dx/IDCI/#/check-in/start?locale=en-US
*Super Air Jet Web Check-in Link: https://checkin.superairjet.com/dx/IUCI/#/check-in/start?deepLink=true&locale=en-US



Purchase of Lion Air Group Tickets can be through:

  • Lion Air Website www.lionair.co.id
  • Lion Air Group Contact Center 24 Hours WhatsApp 0811-1938-0-888 (Chat only)
  • Lion Air Group Head Office 24 Hours Jl. Gajah Mada No.7



#SmartTraveling #SafeFlight