1. The name on my ticket has wrong letters, can it be corrected?


For passenger names with errors in writing on the ticket, confirmation can be made in advance in several ways that you can choose:

  • Contact our 24 hours Call Center at (+62) 21 6379 8000/ 0804 1 778899.
  • Come to the nearest Lion Air Group Representative Office
  • Send email to customercare@lionairgroup.com

2. When is the last time I could do a name/ gender correction?


For name/gender correction, it can be done as long as it is still outside 24 hours from the scheduled departure on the ticket