Hi Valued Customer!
Prepaid Baggage is the purchase of Baggage Quota (Extra Baggage Allowance) made before departure.
Terms and conditions for purchasing Prepaid Baggage are as follows:
- Prepaid Baggage is available to be purchased up to 6 hours before departure
- Prepaid baggage can be purchased starting from 5kg,10kg,15kg,20kg,25kg, and 30kg.
- The maximum purchase of prepaid baggage for each passenger is 30 Kg.
- Prepaid baggage can be purchased through the website, travel agent, lion air tower, and Lion Air Group branch office.
- Excess Baggage will still be charged if the passenger carries more than the total Free Baggage Allowance (FBA) plus prepaid baggage (if any).
- The remaining unutilized prepaid baggage weight is not allowed to be returned/refunded.
- Prepaid baggage is NOT allowed to be refunded unless it is refunded along with the E-ticket.
- Prepaid baggage does not include handling fees for surfboards and bicycles.
Prepaid Baggage can be purchased through: https://www.lionair.co.id/en/manage-booking/prepaid-baggage
Purchase of Lion Air Group Tickets can be through:
- Lion Air Website www.lionair.co.id
- Lion Air Group Contact Center 24 Hours WhatsApp 0811-1938-0-888 (Chat only)
- Lion Air Group Head Office 24 Hours Jl. Gajah Mada No.7
#SmartTraveling #SafeFlight