Hi Valued Customer!


Prepaid Baggage is the purchase of Baggage Quota (Extra Baggage Allowance) made before departure.


Terms and conditions for purchasing Prepaid Baggage are as follows:

  1. Prepaid Baggage is available to be purchased up to 6 hours before departure 
  2. Prepaid baggage can be purchased starting from 5kg,10kg,15kg,20kg,25kg, and 30kg.
  3. The maximum purchase of prepaid baggage for each passenger is 30 Kg. 
  4. Prepaid baggage can be purchased through the website, travel agent, lion air tower, and Lion Air Group branch office.
  5. Excess Baggage will still be charged if the passenger carries more than the total Free Baggage Allowance (FBA) plus prepaid baggage (if any).
  6. The remaining unutilized prepaid baggage weight is not allowed to be returned/refunded.
  7. Prepaid baggage is NOT allowed to be refunded unless it is refunded along with the E-ticket.
  8. Prepaid baggage does not include handling fees for surfboards and bicycles.



Prepaid Baggage can be purchased through: https://www.lionair.co.id/en/manage-booking/prepaid-baggage



Purchase of Lion Air Group Tickets can be through:

  • Lion Air Website www.lionair.co.id
  • Lion Air Group Contact Center 24 Hours WhatsApp 0811-1938-0-888 (Chat only)
  • Lion Air Group Head Office 24 Hours Jl. Gajah Mada No.7



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