Hi, Valued Customers!


Prepaid Baggage is the purchase of extra baggage allowance made before departure time.


The conditions for refunding unused prepaid baggage are as follows:

  • Prepaid Baggage refunds can only be made in conjunction with the ticket refund (VCR) process.

  • Excess unused baggage allowance is non-refundable.



Purchase of Lion Air Group Tickets can be through:

  • Lion Air Website www.lionair.co.id
  • Lion Air Group Contact Center 24 Hours Whats App 0811-1938-0-888 (Chat only)
  • Lion Air Group Head Office 24 Hours Jl. Gajah Mada No.7




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